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Hotel Gracery Sapporo
Notification of termination of use of electrical facilities throughout the hotel as a result of electrical equipment legal inspection.
In 11:00～16:00 on 6th May, 2019
The power supply will be interrupted in our whole building for the legal inspection of electrical equipment. All electrical equipment for example elevator, TV and refrigerator etc. will be out of service in that period.
To take all possible measures to ensure safety, we would like to ask for your cooperation.
● To the customer who will check in on 6th May 2019
The check-in procedure will be started from 17:00 and guest rooms will also be available only after 17:00. If you arrived before 17:00, please leave your luggage in 1st floor of our hotel.
●To the customer who is staying in our hotel on 6th May 2019
In the interruption of the power supply period, all the electrical equipment will be stopped, including the elevator and TV etc.
In this period, please refrain from going in and out.
● To the customer who will check out on 6th May 2019
We will not accept the extension for the late check out on 6th May 2019. Please finish the check-out procedures before 11:00AM. We will be appreciated your understanding and cooperation
Notice of restarting our multi-language reservation system.
From Tuesday, June 26 this year, the system was suspended due to the leakage of personal information due to unauthorized access to our server at our hotel multi-lingual reservation site, but since it was confirmed that the system is safe , We resumed the reservation system sequentially from November 20 (Tue).
We hope that you will continue to use the WHG Hotel in the future.
Now reservation is suspended due to system error.
We apologize for the inconvenience.
We sincerely apologize for the inconvenience.
We ask for your patience until we restore the service.
For reservations, please contact us directly with the URL below.
Confirmation of contents of inquiries is done at 10: 00-17: 30 (Japan time) excluding weekends and holidays.
For inquiries received outside the above time, we will accept reception after the next business day. Please acknowledge it beforehand.
If there is an urgent inquiry, please contact the hotel individually Please contact us from the inquiry form.
Matters Related to Personal Data Breach due to Unauthorized Access to Multilingual Online Booking System Server
For details, please check from the following URL.
Choose Hotel Gracery Sapporo to make your stay in Sapporo the most pleasant experience it can be.
Hotel Gracery Sapporo is connected to Sapporo Station by the underground station shopping plaza. All guest rooms have an elegant interior and modern facilities, including an excellent security system. A luxurious semi-double bed is prepared for the standard single room. We also have a floor exclusively for female guests.