Contact Us & FAQ

Please take public limousine bus or JR train from New Chitose Airport to JR Sapporo station. After getting off at JR Sapporo station, it takes about 1 min walk to the hotel.

Parking area on the first floor of the hotel can be used without a reservation.
Parking fee: 1,000 JPY per day with In/Out privileges.
The maximum height: 2 m

We are glad to keep your parcels or luggage before your check-in date. Please fill in reservation guests' full names and check-in date on a delivery slip.

We are glad to keep your luggage for free of charge. Please pick up your luggage by that day.

Parking area on the first floor of the hotel can be used without a reservation.
Parking fee: 1,000 JPY per day with In/Out privileges.
The maximum height: 2 m

Due to our internet security policy, our hotel does not allow you to open files attached to emails or click on URL links.
We appreciate your understanding in order to protect security.

Our standard check-in time is 2:00 pm and check-out time is 11:00 am.

Generally we offer guests the arrangement with additional fee.